Well-located hotel with comfortable, well-appointed rooms that made for an overall pleasant stay. The room quality and general cleanliness were strong, and the central location made it easy to get around and access nearby amenities.
However, there were a few notable drawbacks. The pool was a disappointment; it was very cold and not the rooftop experience we had been led to expect. In addition, there were no outdoor loungers, which limited any opportunity to relax in the sun. This felt like a mismatch between expectation and reality.
The staff were consistently friendly and attentive, although at times this crossed into being slightly over-intrusive, which impacted the sense of privacy.
On the positive side, the food offering was a highlight. Breakfast was excellent with a good variety and quality, and room service was equally impressive, delivering very tasty meals.
Overall, a solid stay with strong fundamentals, but with some gaps in facilities and expectation management that should be addressed.