Avaliação verificada
6/10 - Boa
Viajante verificado
31 de dez. de 2024
not the best option
the web said we could go in at 3pm... JC told me it wasn't ready to wait... he sent a msg that it was almost ready at 5pm that the cleaning crew was almost done. got there at 5:30pm.. no one was there so I went inside and it was all duty... the cleaning lady wasn't even there. contacted JC and he sent msg saying give me a minete. never heard back from him until Saturday when I told him I was out. 7:50pm was when the cleaning lady was done and we could go in. I had my parents with me and they were cold.
-the road to get there is horrible, went around and all the other road are ok but the one for this house is really bad
-the main door is so hard to lock
-the house need a deep cleaning I could see webs close to the roof
-some of the lights don't work, maybe change the batteries on the controls
- there is 2 dogs in the property and had to constantly tell the caretaker at the gate to put them away because they kept scraping the car and also jumping on my parents
-when I complained to JC all he said was that we could stay longer that we didn't have to leave the property at 11am... we left at 8am had to drive for a while. and I don't think it was fair that no one helped at all.