2/10 - Insatisfatório
9 de jun. de 2025
Hi i’m actually looking to get a full refund for this stay due to multiple issues, for one the ac is 100% broken it was unbelievably hot in this apartment we actually ended up staying outside on the balcony due to how hot the actual apartment was.. another issue we continued to have was the front desk man standing outside the hallway just watching the door he continued to say there was noise complaints but there was nothing going on in my apartment for there to be a noise complaint on me or the people with me he was obviously very rude about the whole situation when told it could not be from us.. another thing was my checkout was at 11 and there was women inside the apartment trying to start the cleanup when i woke up at 10am we told them multiple times we still had an hour she continued to let herself in without anyone knowing 5 minutes later completely unprofessional and disappointing.
kelsey
kelsey, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com