Todas as avaliaçÔes exibidas descrevem experiĂȘncias reais de hĂłspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliaçÔes de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçÔesAbre em uma nova janela
8,6/10
Limpeza
9,0/10
Serviço e funcionårios
8,0/10
Comodidades
8,2/10
CondiçÔes e instalaçÔes da propriedade
8,4/10
Cuidado com o meio ambiente
AvaliaçÔes
10/10 - Excepcional
20 de jun. de 2025
Ghasem
Ghasem, viagem de 1 diĂĄria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoĂĄvel
7 de jun. de 2025
Not worth it
If you have mobility issues do NOT stay at this hotel. To get to your room you have to go down stone stairs on a hill, to get out of it you have to climb all those stairs up. There is no wi-fi and no phone signal. Their restaurant is also down the hill with no access other than the stairs. The service at the restaurant was extremely slow. Took over 40 min to get a simple breakfast. Only one server for all the tables. The door to my room did not lock. I paid for two nights ended up staying only one. When checking out the guy at the reception did not even care to ask why I was leaving early. Instead he was trying to sell me coffee.
Alice
Alice, viagem de 2 diĂĄrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
25 de abr. de 2025
David
David, viagem de 2 diĂĄrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
20 de abr. de 2025
Everyone one was super nice, we had a very good server, and we got a free ride from the driver Kevin, he was super cool!
Margarete
Margarete, viagem em famĂlia de 1 diĂĄria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
5 de abr. de 2025
El lugar es hermoso, pero hay basura en la propiedad y los alrededores
El lugar esta bonito, pero hace falta mas servicio al detalle. Internet no sirve
Nelson
Nelson, viagem em famĂlia de 1 diĂĄria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
15 de jan. de 2025
Coup de cĆur ! WoW ! Vue de rĂȘve sur la terrasse du nouveau restaurant ! Coup de cĆur !
Annie
Annie, viagem em famĂlia de 2 diĂĄrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
10 de jan. de 2025
The staff has among the nicest people weâve ever encountered. While you are on a secluded areas and only one restaurant to eat the accommodation were excellent and the view is breathtaking. There are many activities to participate in and reasonably priced. Definitely a must stay in hotel.
Ada
Ada, viagem em famĂlia de 3 diĂĄrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
9 de jan. de 2025
Carlos
Carlos, viagem de 1 diĂĄria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
7 de jan. de 2025
Staff was friendly. Accommodations were great with stunning views of the volcano. Dining was limited to only one place with a small menu. Food was average. The only issue we had was the construction going on outside our room until 1:00am in the morning. Not very considerate of guests staying in the nearby igloos.
kristyn
kristyn, viagem romĂąntica de 2 diĂĄrias
Avaliação de hóspede verificada da Expedia
4/10 - RazoĂĄvel
7 de jan. de 2025
Would strongly recommend having own transportation. Getting out from the accommodation is a nightmare. Dinning restaurant (Dos Alas) is not great at all for what you pay for. The views are great.
C
C, viagem em famĂlia de 3 diĂĄrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
30 de dez. de 2024
JOSE OMAR
JOSE OMAR, viagem de 1 diĂĄria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
30 de dez. de 2024
Epic experience
Valerie
Valerie, viagem de 1 diĂĄria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
26 de dez. de 2024
Alan Li
Alan Li, viagem de 1 diĂĄria
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
24 de dez. de 2024
Very good
Rene
Rene, viagem de 1 diĂĄria
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
17 de dez. de 2024
Tranquila
Bayron
Bayron, viagem em famĂlia de 1 diĂĄria
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
16 de dez. de 2024
Un lugar hermoso para desconectarse por un momento, los paisajes y vistas son de pelĂcula. Lo recomiendo muchĂsimo.
Oscar
Oscar, viagem com amigos de 1 diĂĄria
Avaliação de hóspede verificada da Expedia
4/10 - RazoĂĄvel
15 de dez. de 2024
Save your money
If the view wasnât so breathtaking, I would give it zero stars.
Here is why:
- Hard to get to, signal goes in and out on the way there so waze goes offline, barely any directional signs showing where itâs at.
-Minimal lighting on the way to the location and also around the facility. Had to use my phone flashlight.
- Staff never answers if you have a question prior to your stay. Had to call at 10 times throughout the day until they finally answered.
- Staff seems bothered to help or answer questions.
- The restaurant at the location is overpriced and wants to present itself as a high end restaurant but lacks the quality in both food and service.
- Room had ants and other critters roaming around.
- Bathroom toilet paper holder was broken. All other bath accessories were rusted and poorly kept.
In conclusion, save ur money!
Viajante verificado
Viagem de 1 diĂĄria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
12 de dez. de 2024
Beautiful view
William
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
8 de dez. de 2024
Excelente, el unico inconveniente es que la cortina se nos caĂa a cada rato y no servĂa la puerta asi que confiamos en dejar nuestras cosas adentro