One of the highlights of our stay was the welcoming and helpful staff. Breakfast was plentiful and enjoyable. Our room was tastefully decorated, though it lacked natural light and ventilation. The shower was excellent, and the bed very comfortable, with power sockets on both sides. A turndown service is listed in the facilities, but we never experienced it, mot a problem for us. We weren’t made aware of the listed pillow menu. The rooms weren’t soundproofed, but noise from showers/birdsong wasn’t intrusive. The hairdryer was great, with both a nozzle and diffuser. One bottle of water was provided, and we bought more at a nearby shop for 6 MAD for 1.5l (convenient and cheaper than the hotel).
The tea and coffee supplies weren’t replenished during our stay, and no spare toilet roll was provided. We easily requested a replacement, but it’s unusual for a quality hotel.
The Riad features 2 beautiful indoor courtyards and a peaceful roof terrace, with comfortable furniture. Some listed facilities, like a pool table, self-serve laundry, and mobile key entry, weren’t available or mentioned. We tried the evening meal, but the atmosphere lacked, and the food wasn’t as good as other places we visited. The WiFi was excellent. The (paid) hotel transfer was prompt/reliable.
The Riad is a 15-minute walk from the main square, near the Saadian tombs. It’s in a quiet, pleasant location but still close to the Medina. Overall is an oasis of calm, and the staff were friendly and attentive.
