Sonder by Marriott Bonvoy Market Hall Apartments West Loop fica a uma caminhada de 4 minutos de Estação Ashland (Green Line) e 13 minutos de United Center. Os viajantes elogiam a localização privilegiada deste apart-hotel.
AvaliaƧƵes sobre Sonder by Marriott Bonvoy Market Hall Apartments West Loop
AvaliaƧƵes
8,0
Muito bom
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
9,0/10
Limpeza
8,4/10
Comodidades
8,6/10
CondiƧƵes e instalaƧƵes da propriedade
8,4/10
Cuidado com o meio ambiente
AvaliaƧƵes
10/10 - Excepcional
7 de dez. de 2024
DIOGENES
DIOGENES, viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
14 de ago. de 2024
ATHOS
ATHOS, viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
3 de abr. de 2024
Daisy
Daisy, viagem de 7 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
21 de set. de 2025
Ava
Ava, viagem com amigos de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
18 de set. de 2025
Great place to stay!
This is the first time weāve stayed in a Sonder style hotel. It was a great experience overall. It had everything we needed for a one night stay but could see being great for an extended stay.
Nicholas
Nicholas, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
12 de set. de 2025
Lucian
Lucian, viagem de negócios de 2 diÔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
10 de set. de 2025
TERRIBLE SERVICE
We arrived in Chicago and 15 minutes after our arrival our hotel canceled our stay. We were in a city where we knew no one and had plans to go to a show. All other hotels were either booked or $900+. There was absolutely no one to help and this was unacceptable.
Bailie
Bailie, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
3 de set. de 2025
Heather
Heather, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
1 de set. de 2025
William
William, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
25 de ago. de 2025
Brook
Brook, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
25 de ago. de 2025
Great Location
Only problem the elevator was broken. I was on the 4th floor. Going up with luggage.
Jacqueline
Jacqueline, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
24 de ago. de 2025
Jody
Jody, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
22 de ago. de 2025
Bryant
Bryant, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
21 de ago. de 2025
The central location was pretty cool. The biggest unfortunate circumstance is that we were on the 4th floor and the elevators didnāt work. The parking is scarce and had to park in a lot that was a few blocks down. Didnāt know how to work the washer/dryer.
Zina
Zina, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
16 de ago. de 2025
James
James, viagem com amigos de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
8 de ago. de 2025
Elevator doesn't work and they won't fix it. Club Kashmir on the first floor goes til
4 am. Don't stay here
Justin
Justin, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
5 de ago. de 2025
Victoria
Victoria, viagem de 7 diƔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
4 de ago. de 2025
No Rooms
They accepted the booking despite having no rooms available, and with no staff working at the hotel we had to register with an app, then call a number to be told this by a call centre.
Stephen
Stephen, viagem de negócios de 2 diÔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
26 de jul. de 2025
Horrible
This Hotel decided to cancel my reservation hours before my check in time. Wife and I had driven 7 hours from PA to Chicago. I booked this room in February. There were no employees at the hotel to even help me. There is not a front desk or anything , its all done remotely (how convenient!)They also did not approve my refund as they said they would. Hotels.com helped me get in touch with the property but it took multiple days to even be sure i would get any money back. They have an F rating from the better business bureau. Should not be recommended by hotels.com. Do not give this property your money. They do not value guests.
Viajante verificado
Viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
25 de jul. de 2025
Disappointed with hotel
Everyone there should call to make sure theyāve fixed the elevator. We were on the 4th floor go up the stairs with 3 suitcases. We walked up 63 stairs at least 5 times daily. There should have been water at least for the inconvenience. And I only had 2 towels and when I asked for more I was told to use the washing machine, I was on vacation not knowing Iād be washing everyday.
Valerie
Valerie, viagem de 5 diƔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
23 de jul. de 2025
A fun trip nearly ruined
After booking my stay here for a short getaway to Chicago, I felt confident given previous positive experiences using hotels.com as well as the Marriott Bonvoy brand that I would have a lovely and affordable visit. Not so. Not even close. First, an email received prior to my arrival alerted me that their only elevator wasn't working, in a 5-story renovated warehouse building! But I never got to climb the stairs because around noon on the day of my arrival I received an email from Sonder cancelling my reservation. No call. No explanation. No apology. I had to scramble to find a much more expensive room elsewhere, and then had to demand a refund of the prepaid charge, which Sonder initially denied receiving. I will spare you additional unpleasant details. Suffice it to say I strongly advise anyone to avoid Sonder properties as all costs! Moreover, I question why hotels.com and especially Marriott would sully their reputations by associating themselves with such a slipshod and callous outfit.
Robert
Robert, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
22 de jul. de 2025
Viajante verificado
Viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
22 de jul. de 2025
Close but no cigar
I really wanted to give this hotel a better score and i think a lot of it was due to issues with the elevator being out of service for over a week. When we took the stairs to get to our room, the stairwell was filthy. If you knew people had to take the stairs, then I would have spent time making that space much cleaner. The room itself was really nice, it had everything you wanted and had a cool design. Where they missed the mark were the little things.. The TV didn't work right (may have been the remote and didn't really care about watching TV so I did not reach out to get it fixed), the shower was really nice but the temp was a touch higher then lukewarm which was kind of disappointing. On the positive note, the location was great, had some really good places to eat and drink (Especially kaiser tiger. They had great food, solid craft beer list and the staff was top tier. They also runs shuttles to shows at the united center if you didn't want to make the 10-ish minute walk)
Matthew
Matthew, viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
20 de jul. de 2025
Place was amazing! Loved the view from the 5th floor. Only suggestion is make sure the elevator works before you book. Would definitely book again and would love my same space. 10/10. Check for elevator though, or pack light.
Ashly
Ashly, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
12 de jul. de 2025
Very bad service and communication
I checked into this hotel
7 pm on July 9, 2025
We entered lobby
elevator was out of service
We had to manually carry all 8 bags, each weighing 50 lb, up to the 4th floor. At checkout time, the elevator was still out of service, so we had to carry them all down again.
I inquired about the elevator with other guests who informed me it had been out of service since the previous
I complained multiple times through their 'Sondor' application, but received no response to the issue.
they have no answer for this problem.