Hotel Palazzo Abadessa

O hotel é incrível, com quartos espaçosos e belamente decorado. O hotel é uma "residência de época", então cada quarto é de um tamanho e com uma decoração diferente. O café da manhã é bem servido, com boa variedade, e também há um mini buffet para o chá da tarde. O hotel é bem localizado, próximo à vários restaurantes e lojas, bem como à uma estação do vaporetto. Os funcionários são muito simpáticos e atenciosos.

This is a very nice hotel with old style European charm and decor, with a great location centrally located. The staff was also very helpful and easy to talk to. Highly recommended!

My wife and I chose the Palazzo Abadessa for our 25th Wedding Anniversary. Our first visit to our room was not overwhelming and the room was particularly warm. The hotel advertises air conditioning but had turned it off. I asked to have it turned on and they argued with me but did it anyway. The next morning the air conditioning was turned off again. The next night was also warm so I asked again and they refused again. I showed them the website amenities and they said it was't warm enough to turn it on. My wife and I tried leaving the window open but there were bugs and noise. They called the owner who again refused to turn on the air conditioning but gave us a fan. I was terribly disappointed that the hotel would not live up to their advertised amenities. My anniversary night was in a room too hot with a staff unwilling to accommodate. I will never stay at this hotel again or recommend it to anyone. There are lots of options in Venice, stay somewhere else.

The hotel is at a great location, 1 minute walk away from the shops and restaurants but also down a quiet and calm street, the location was perfect! The staff was helpful and the patio is a great plus. The beds were really uncomfortable but the room was clean and modern with the old venetian feel. We will return!

The hotel is beautifully decorated. Everyone was helpful and kind and went out of their way to help. They arranged for our water taxi as we had to check out early in the morning which was very convenient. The garden area is very pretty and the breakfast options were good. The location was quiet, but not far from most tourist attractions. Would definitely stay here again if (hopefully when) we return to Venice.