I had booked and had confirmed a king size bed. After a 15 hour work day, upon check-in, I was given two queen beds with no adjustment in price or explanation. In the room, there were no USB ports that were usable. The two on the bedside table
in the room both did not work. After being promised water in the room when I checked in, and there was none, and I had to buy two bottles at the front desk. To top things off, there was no alarm clock! In this day and age, how can that possibly be? After that long work day, I was way too tired to go to the front desk and argue about these issues.
I can't say that I will never stay at that Fairfield hotel again because I might have to, but it will only be because I am desperate for a place to stay when I am doing business in Buckeye in the future. I expected much more, and in the past I never had been disappointed as I have been on this sray. In the past. I have been a long time satisfied traveler. this is a totally disappointing experience. This Fairfield will be my last choice in hotel chains in the future.