6/10
The hotel was overcrowded, and their elevator wasn’t working, so I had to carry three suitcases over 50 pounds each using the escalators. To make things worse, the front desk mocked me and showed no respect at all. On top of that, I spent the entire night without air conditioning or lights in the room due to ongoing electrical issues, according to the staff.
I’m very disappointed — especially considering this is a hotel from the Hilton chain. You can probably find much better places on the island for the same price or even less. I definitely do not recommend this hotel.
Thiago
Viagem de 2 diárias