I booked room with 2 Queen beds, when I arrived found out there was 1 double bed in there. Messaged lady owner, she replied that it was only for 2 adults, when I replied I booked 2 Queen beds, because I have 12 year old boy too with me, lady said that there is a mattress in the passage I can use.
It was late in the night , she said she will sort it out in the morning. We spent the night with myself on the mattress on the floor.
In the morning she offered another room with sofa bed, which again was not convenient for me, even that for 3rd night which meant i had to spend another night on floor mattress.
I asked her to refund me remaining 5 night as I can not live here with my family, as I'm not getting what I paid for, she initially agreed to refund me 4 night even though I paid for 6 nights , and only used 1 night ( even that with me on the floor) I still agreed however, when she consulted someone (apparently her partner) she refused to pay.
I left on 2nd July, my booking was till 6th July, I left the property, booked another hotel, and going to sort this out with Expedia however, I wanted to leave this review, please be careful when you book, pictures of rooms are deceiving too, I am not sure how this property got 4 out 5, it is on the hill , forget coming with baby or elderly, condition of property is bad (minimum to say), Mould in the bathroom, and bad air-conditioning. Lady always replies to reviews and find excuses, be very careful if you book this property.
