It started with check-in, they asked my name, took a card then then handed me the room key. No directions, no information. The rooms were very modern, minimalist, & clean. The phone & TV were both broken. They are short on housekeeping staff, so they didn't freshen up the room for our 5 day stay but did give us fresh towels. There was no trash bin other than the tiny bathroom bin. I've had bigger to-go cups, it could hold a couple of tissues. The pool area was pretty dingy, & the size of a walk-in closet. I'm not joking! Overall, nothing great or awful. Overpriced for a basic sleeping area.