2/10 - Insatisfatório
9 de jun. de 2025
When me and my husband got there we had a price already set in mind. As we asked for the room we reserved they told us there was a 40 dollar deposit which was cash only, there we should’ve taken it as a red flag but we were very tired and just wanted to lay down after a long drive. We got to the room and the first thing we noticed was sheets having multiple stains along with what looked like cigarette burns on the sheets, we were gonna ask for different sheets that was no problem for us but as minutes passed we noticed a lot of imperfections with the room for example the tv was broken so we couldn’t watch anything and the walls were so thin that we were able to hear literal conversations from people next door. There was a couple of drunk people outside which made me very uncomfortable so we both decided we wanted a full refund for the room and book a different hotel. We asked the receptionist for a refund and she said there were no refunds if it’s been over an hour, mind you we were there for not even half an hour and I explained to the lady that we weren’t there for long but she insisted that it was for over an hour. We left very disappointed and upset also without our refund but we weren’t going to stay in a rundown hotel where we didn’t feel comfortable in.
Camila
Camila, viagem de 2 diárias
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