Stay here if you are in Kyoto! Very friendly staff, that seemed available to help if you needed their assistance outside opening hours of the reception too. I wondered how the living arrangement was before coming, but we came as recommended before 19:30 for check-in, so there were no problems with that. It is indeed a hotel, but they offer apartment size rooms with amenities. The room we booked had everything we needed for a comfortable stay in Kyoto. It was very nice to take a Japanese bath and wash our clothes. The bed was big and comfortable and the blinds were dark and nice for the night. The AC had cooling and warmth. It was quiet and a calm neighborhood. A busy main street is just above the hotel, and is not particularly charming-looking, but walk downwards towards the river for a nicer view, and you will end up in what you can call the city centre. A 7/11 is right up the same busy street.