A recepção funciona diariamente no seguinte horÔrio: 7h - 21h
Os hóspedes receberão um e-mail dentro de 24 horas antes da chegada com as instruções de check-in; a recepção tem um horÔrio de funcionamento limitado
Após a reserva, você deve apresentar uma cópia do seu passaporte à propriedade.
Se você planeja chegar após 7h, entre em contato com a propriedade antes da sua chegada, usando as informações contidas na confirmação da reserva.
Os hóspedes podem ficar tranquilos em relação à segurança: o local dispõe de extintor de incêndio, sistema de segurança e kit de primeiros socorros.
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
8,8/10
Limpeza
8,8/10
ServiƧo e funcionƔrios
8,0/10
Comodidades
8,0/10
CondiƧƵes e instalaƧƵes da propriedade
9,0/10
Cuidado com o meio ambiente
AvaliaƧƵes
6/10 - Bom
18 de jul. de 2025
Iris Nereida
Iris Nereida, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
17 de jun. de 2025
Wow! The view of arenal volcano from our room was phenomenal. So amazing. Room
So cute and comfortable. Breakfast delicious. Staff so kind and helpful! Close to 1969 park. Would highly recommend.
Jessica
Jessica, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
6 de jun. de 2025
Desayuno espectacular. SĆŗper amables. Muy acogedor y una vista hermosa
Raquel
Raquel, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
19 de mai. de 2025
Muy bien, me gustó que incluye buen desayuno
Maria Paula
Maria Paula, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
4 de mai. de 2025
Friendly staff unbelievable views of volcano
Spectacular views of the Arenal Volcano from our room. Quiet location. Staff was very friendly and the breakfast was real good. The rooms are a little dated
Margaret
Margaret, viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
4 de mai. de 2025
UGYEN
UGYEN, viagem de 3 diƔrias
Avaliação de hóspede verificada da Expedia
6/10 - Bom
18 de abr. de 2025
We were there 3 nights and several times we requested the room to be cleaned and it never was, which is especially important due to the requirement to put toilet paper in the bin. Our toilet was not working properly and they never fixed it. The walls are very thin and neighbors and the road were noisy.
Mary
Mary, viagem de 3 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
17 de abr. de 2025
The view of Arenal from our room was unbelievable! We were lucky because it was not shrouded in clouds and it felt like we could reach out and touch it! The staff was very welcoming and accommodating; the breakfast was delicious.
Tina
Tina, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
12 de abr. de 2025
Shan
Shan, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
10 de abr. de 2025
Our room has a great view of Arenal mountains. The property is close to excursion points and great restaurants in the area.
jane
jane, viagem romântica de 2 diÔrias
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
5 de abr. de 2025
My rating is this low only because I cannot select zero stars. I booked two rooms and a theft occurred in our room while staying in the Lodge. Someone, with a key, went in while we were out, opened a suitcase and stole jewelry. We spoke with another guest and the same thing happened to his wife at approximately the same time. We both complained to the manager and she said to "file a police report" before they would investigate. We both did and the police came and questioned the manager. She denied the theft even occurred. Our follow up with her received a blatant denial and refusal to even question her housekeeping staff.
If you value your security and safety, I caution you to think again before staying at the Arenal Roca Lodge & Bungalows.
Richard
Richard, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
3 de abr. de 2025
Though we loved the grounds and area, the lodge room was very outdated and had a weird smell to it. The breakfast was nice and the staff, when we did see them were helpful, especially Bless! The view is worth it!
Sarah
Sarah, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
2 de abr. de 2025
Great view of the volcano
Great view. Large room. Close parking and safe area. Away from the crowds.
Gilberto
Gilberto, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
30 de mar. de 2025
pritam
pritam, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
26 de mar. de 2025
The location has an absolutely wonderful view of the Arenal Volcano. The rooms are spacious and clean and The A/C works well. Free breakfast is included and it is very conveniently located near Arenal Volcano National Park and Mystico Hanging Bridges.
Richard
Richard, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
25 de mar. de 2025
The staff was very hospitable and kind. I had a difficult stay in my bungalow because there were so many ants. Geckos would poop and ants would come and it was a huge ongoing problem. The bungalows are very rustic. Itās freezing at night event in the high 60ās because there is nothing between you and the forest except some wood paneling. When it rained it leaked through the roof. It wasnāt the most comfortable stay. The cycaidas were so loud and the geckos chirpsā¦.its definitely for a certain type of person and that person wasnāt me.
The hotel room was small and not updated at all. We had many bugs and a lizard in our room. Something kept biting me and my family all night long. I was so worried that there were bed bugs that we packed up and stayed somewhere else. The AC worked well and the staff was friendly, but that was the only good parts of staying there. I would not stay there again, like ever.
Kerra
Kerra, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Orbitz
10/10 - Excepcional
17 de mar. de 2025
Loved the view of Arenal from our room! We would have liked to have had a microwave and a hairdryer in the room but everything else was perfect.
Terri
Terri, viagem romântica de 1 diÔria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
17 de mar. de 2025
Loved it! Great view of the volcano. Friendly staff. Well-kept.
Tara
Tara, viagem com amigos de 3 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
14 de mar. de 2025
This place is a good place to stay near lots of La Fortunaās activities. You will need a car to go to the hot springs, hikes, birdwatching, etc. it is very convenient to go to MĆstico Park.
The real plus was our host, Isaac. Just a very competent, agreeable and accommodating individual. Though the place is mainly basic accommodations with a good breakfast, Isaac is just top notch. Got great directions we needed with his knowledge of the area. Just an all around pleasant person to have met.
Joseph
Joseph, viagem romântica de 4 diÔrias
Avaliação de hóspede verificada da Orbitz
10/10 - Excepcional
14 de mar. de 2025
What a great service and place to stay, great location. This place is a MUST!
Maria del Pilar
Maria del Pilar, viagem com amigos de 2 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
14 de mar. de 2025
Had own cabin. Huge window to see Arenal volcano. Woke up every morning to the sounds of birds. Probably took as many bird photos at hotel as I did in any of the parks I went to - including a green parrot
doug
doug, viagem de 4 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
13 de mar. de 2025
Great view of Arenal Volcano
Clean motel with comfortable beds, plush towels and AC. Staff is super friendly and helpful. Delicious breakfast with 3 options to choose from that include coffee and juice. Ample parking Pool is clean but inquire as to which days they empty and refill so as not to plan an afternoon poolside in an empty pool š conveniently located to LaFortuna and many activities it is close to main road so noise may be an issue for some