Apartment was clean, comfortable slippers provided, and the (washer/dryer combination) laundry machine allowed us to do a load before moving on to our next destination. Didn't get to use any kitchen amenities, but seemed well stocked. Disappointed only by no wifi login information provided and the host offering in a message exchange that we could store luggage downstairs in the lobby after checkout/before heading to the train station while we visited Shibuya Sky Tower (in lieu of a later checkout time), but never responded to a follow-up message I sent about the logistics of it. Unlocked closet had space for us to leave all our bags, kind offer and great idea, but the host did not answer my question about keeping the lockbox key to let ourselves back into just the building and not the unit to retrieve our belongings 2 hours after checkout time. Makes sense for security purposes not to allow us that special privilege, but would have been nice to get a personalized message back instead of the default checkout reminder.