2/10 - Insatisfatório
28 de jul. de 2025
Thw worst of the worst - Be carefull
The worst place I have ever been in my life.
First of all DO NOT BUY half board. You will put your money in the garbage. The room has an extremely strong smell of sewer. It is very strong specially at night. The halls are filthy with dirty carpets that are not clean for an eternity.
We were in the most expensive room of this hotel. The service is awful. We informed Expedia about the problems they called the general manager in the hotel who informed they could not do anything. It is a completely fraud specially the half board.
They have fixes dishes. You can NOT chosse what to eat even if you are allergic to some thing which I informed in my check in I was. We had to have dinner outside the hotel every day even paying so expensive for halfbord.
It was an awful experience from the beginning to the end. I usually do not give feedback but this resort is a shame. They should respect the client and be honest about they service and they poor structure. We recorded everything including expedia comunication and we will go to the court law
Halison
Halison, viagem em família de 3 diárias
Avaliação de hóspede verificada da Hoteis.com