6/10
A 2 nights stay without water during the day. The first day, after a long-hour trip we could not take a bath, wash hands and flush toilet. Terrible experiencie that was explained by the manager and apologized through a letter (for all guests).
In the other hand, when asking to check-out at 1pm - 2 hours after the stabilished time the answer was "Stay at 12 and after that you pay 400 rands". The reception lady didn't at least take a look at the system if there was availability. Only the prompted business answer.
Patricia
Viagem de 2 diárias