Kenzi offered a generally acceptable stay, with a safe and quiet environment conveniently located near the city center. The readily available taxi service was a definite plus. However, several issues detracted from the experience. The staff's demeanor was less than welcoming. Despite two requests, our malfunctioning refrigerator was never repaired. Furthermore, we encountered a large cockroach in the restroom, which, after being dealt with by my husband, was not removed by housekeeping. Finally, the dinner was significantly overpriced, especially considering the mediocre quality of the food.