hotel and service were ok, main issue is really location which is at least 20 mins walking to the courtyard of the haram but you have to cross a major highway to make it in that time otherwise its at least 30 mins walking around the various concrete barriers. There is a free shuttle bus but this does not leave until the bus is full each time and thus allot of people just used to give up and walk instead of waiting, sometimes upto 30 mins before leaving.
We had a triple room which was quite cosy but manageable, 1 toilet roll between us so we had to ask for more everyday from housekeeping.
the bathrooms and carpets etc all look quite dated, there was heavy refurb going on in the lobby so maybe they are upgrading but overall it was probably value for money but if we had younger or older family members with us it would have been worst.
The staff were generally helpful whenever we did ask for anything and overall we probably got what we paid for but unlikely to use again.
The only positive was the Food Master restaurant next door was probably one of the best Pakistani food places we have ate in, was 24 hours and served all the classics really well, would highly recommend.
