6/10 - Bom
2 de ago. de 2025
Fine but hassle-filled check-in experience
Nice location for super easy beach access. Suitable rooms but not a great stay due to check-in error.
Upon check-in the front desk seemed confused about which room to assign me. The younger guy at the desk even called his supervisor to confirm he had the right room #.
When I got to 'my' room someone was already in there.
Had to head back down to get a new room, which was challenging as I was solo with my young son and luggage.
Got my room re-assigned by a different older guy at the front desk who barely shrugged an apology at me being given an occupied room. When the younger guy who'd first checked me in overheard and tried to apologize, the older guy got power trip-y and shut him down.
In any other situation like this I've been given something comped, or at least a more hearty apology, but this hotel didn't seem to care.
The room was fine. Don't expect anything luxurious; i.e., super small towels
First visit to Hampton Beach--if I return, it won't be to here. They definitely could have built more goodwill by being more apologetic about their mistake. Other staff we encountered were nice.
kathryn
kathryn, viagem em família de 2 diárias
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