4/10 - RazoƔvel
20 de jul. de 2025
Bad experience
I will never stay at this location again. I called to see how early I could check in. The lady said callback at 1. I called back & was told my room was available. Arrived 45 minutes later. Checked in & unloaded the luggage. I wanted to see the room before taking our stuff up. The room wasnāt cleaned. The beds werenāt made & trash was in the room. I told the front desk. She called someone to find out whatās going on. Then she told me the room wouldnāt be ready until 3. We had to sit in the lobby & wait. It was after 3 & she told me they got another room available so I wonāt be going to the original room #331 because she didnāt know when it would be ready. They moved me to 115. Entered the room. Sanitized everything & unpacked our stuff. The air wasnāt working. At this time itās a guy at the front desk. He wasnāt friendly at all. He had me standing there for a while. He then told me they had 215 available. I told him I wanted to check it out 1st. I had somewhere to be and he refused to let me move rooms when I got back. So I had to move right away and they didnāt offer to help me. I stayed here 6 days and 5 night no one came to clean my room. They told me I was only scheduled for stay over which is crazy. They had no garbage bags. I purchased my own tissue and garbage bags. It was like pulling teeth to get towels. The breakfast was about the only enjoyable thing. This was my 2nd time staying here in over 5 years. I had an issue that time as well but this time was worse.
Tamekia
Tamekia, viagem em famĆlia de 5 diĆ”rias
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