Anantara Seminyak Bali Resort

Hotel is Old Room was Ok Prime Position Staff Excellent But Dirty Stained Entry Area Seating Should’ve booked with Travel Agent When using Hotel.com they allow individual rating of premises and this is the whole problem Needs a Major Refit

This hotel can’t be rated 5 star. The price was attractive as 5 stars in Bali, but when we arrived at the hotel, I knew why it was reduced because it is not worth it at all. The staff are lousy, and the service is so bad. It takes at least 45 min to receive your orders. The staff make all efforts not to let you enjoy your vacation. Hotel’s facilities are worn. The elevator is old and horrible. The gym has broken AC. The yoga mat is dirty and smelly. The bed mattress is so cheap. The lobby is almost deserted and concierge doesn’t support any of your requests. Doorbell guys don’t help when you arrive, nor call a taxi for you when go out. We complained to the manager who gave us a useless apology, and offered me one drink !!! This hotel is a scam ( don’t be fooled by the chain name. This location is horrible). My advice for any traveler is Stay away of this hotel in Bali. I can’t understand how Anantara allows those guys to ruin its reputation. Myself, I am not gonna try this chain any where else. I am not gonna travel miles and spend money to end up with careless management and fake rating.

Great location, beautiful staff! Our room wasn't ready for 10mins so the staff from the spa gave us a neck & shoulder massage while we waited! They also booked a shower room at the spa for us to shower & change after we checked out as we had a late night flight!

The lunch menu is not so great and the place is in disrepair but apart from that everything else is fantastic from the service to the location. Would also have appreciated a bigger pool too.

Wonderful staff who could not have been more helpful of courteous. Every little request was dealt with immediately. What a lovely stay we have had at this hotel.

Booking through hotels.com was overpriced

Amazing hotel and location. The staff are unbelievably friendly and helpful. The rooms are HUGE and the bed one of the most comfy I’ve ever slept in. This isn’t a major negative but the hotel rooms are looking a bit tired.... worn furniture etc. The decorative metal on our balcony was rusted away and broken for instance..... the public areas are lovely however and I would certainly stay here again

horrible hotel. in need of renovations. staff is unfriendly and unwilling to help. manager is rude and condescending. breakfasts are my favorite part of visiting bali, hotels usually have a dazzling array of fresh fruits and other options, but not here in this supposed 5 star hotel. it was sickeningly bare, i had to go out for every meal.

Lovely stay but feel it is over priced. The service was good but not exceptional. We arrived at 12.15 but had to wait until 2pm to get into our room. We visit Bali 2-3 times a year, always on that flight and have never had to wait. We asked for a shower room as we had a late flight. It was not air conditioned and we left feeling hot & bothered rather than refreshed. That said the room was clean & spacious but a little tired in some parts. Overall it was a nice break but my expectations were not met in some experiences.

Lovely hotel with very friendly staff Beachfront location simply wonderful. Some parts of the hotel need a bit of TLC- the pool needs a tiny bit of work but nothing that is an issue or will impact on your stay. Very good food and drink selection as well as a quality spa.