The staff were super friendly and it’s a great location for visitors who like to walk instead of driving: everything downtown is very accessible. However, when we checked in on Friday, they had issues with entry cards to get into your room. A staff member would have to let you in, so it kind of limited your access in and out your room, if I left the room. I taught my 14 yr old daughter the secret knock to let me back in, and in your room your AC only has an up down, high, med, low FAN setting, NO ACTUAL AC! I had ours on 60 degrees, and it was atleast 75 degrees in the room. We woke up sweating both nights we stayed there. I told someone Friday and Saturday, but no one ever fixed it. I almost called Saturday night at 2 am and ask them to bring me a damn box fan!!! I couldn’t wait to leave because it was too HOT, and I couldn’t get into my room because of the keycard issue! Update your hotel! Shouldn’t be hard to do especially with amount that is charged per night!!