The front desk staff had an attitude whenever we had issues or a question and visibly treated different members of our party differently. The elevators were very creaky and upon check out one of the elevators had an alarm going off and when we brought this to the attention of staff, we were told “it’s fine just ignore it”. The walls are also incredibly thin, so be mindful of the volume of the your own speaking voice in your own room if you do not want management knocking on the door. If you have any requests, questions or issues with your room, you will have to go down to the front desk to directly handle them because the phone in our room did not work either. Other reviews have also stated it, but the property lists the pool as an amenity, but you do have to pay an additional fee to get waterpark passes. Overall our stay was uncomfortable.