4/10
Needed a real coffee mug to microwave tea in room, went to front desk / restaurant 3 people just looked at me, said someone would be right with me, not helpful for them to all pass the buck.
The bathroom was very small odd layout. Carpet in room old. Chair in room old upholstery. Pillows were way too thick.
We’ve stayed there before and this time was just not as good. Lack of customer friendly service and hotel is showing its age.
Janet
Viagem em família de 3 diárias