The clerk was talking to her co-worker and didnāt even acknowledge/greet us at first. Took her time getting to the desk. Just did the bare minimum, and wasnāt able to offer info on local restaurants. The heat did not work in the room, and the window was open and couldnāt be shut. Called the front desk, clerk said she would send maintenance, but after 15 minutes and no one showed, we asked for another room. The heater in that room worked, but was very loud when it turned off and on all night. Hotel over all not well maintained.