4/10 - Razoável
4 de ago. de 2025
Unhappy 2nd visit!
Ok, this was our 2nd stay at this property and we chose it because our 1st stay(4years ago) was amazing and memorable! This was the complete opposite!!! When we 1st arrived to our room, there was a condensation line directly above the door that had a continuous drip that would sometimes hit you if you weren’t fast enough to get through the door! lol . Our private pool area was unkept, the hedges needed to all be pruned and there were dead leaves everywhere but the kicker was that there was an ashtray in our pool! Our room safe wasn’t bolted down to anything, so you could just lift and take it if you wanted too! 🤷🏻♂️ we could never get a hold of reception from our room phone so we would have to climb like 30 flights of stairs to just go ask simple questions. This hotel used to be a 4 ⭐️ but after our experience this time around it’s more like a 2.5 ⭐️. It’s a shame because this place has or I should say had so much potential! I can honesty say this is my 1st ever review! I’m not one to write a bad review because I’m also in the hospitality industry and I know how affecting a bad review can be on a business but when I am paying around $850 a night I expect things to be to that calliber!
PETER
PETER, viagem em família de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
