We recently stayed at Quality Inn & Suites in Elizabethtown, Kentucky, and were extremely disappointed.
It appears this hotel was probably a nice property at one time, but it has clearly not been well maintained. Our room was in desperate need of a complete renovation. The dirt, grime, and staining were so extensive that no amount of routine cleaning would have made it feel clean.
Nearly every surface was sticky, including the tabletops, light switches, lamps, and even the hairdryer. The overall condition of the room was unpleasant and made us question the cleanliness of the entire property.
To make matters worse, the room next door had a pool noodle cut and stuffed underneath the door. I’m not sure what purpose it served, but it certainly didn’t inspire confidence in the hotel’s upkeep.
There is a big difference between a hotel being outdated and one that is simply neglected. Unfortunately, this property falls into the latter category. It needs serious maintenance, renovations, and attention to cleanliness. Based on our experience, I would not recommend staying here.