6/10 - Bom
4 de dez. de 2025
The reality falls far below expectations. The rooms look nothing like the reference images; the bathroom was completely grimy, and overall cleanliness was very poor. There were construction materials scattered throughout the hallways, and we had to request housekeeping because they never came on their own.
The staff could greatly improve their customer service. It’s not just about providing the required information, but doing so with a positive attitude and willingness to help. With the exception of the woman who assisted us in arranging training packages, the rest of the staff was generally apathetic and not very willing to provide the information we needed.
Honestly, I would not recommend this hotel.
JOSE
JOSE, viagem em família de 3 diárias
Avaliação de hóspede verificada da Hoteis.com
