2/10 - Insatisfatório
18 de dez. de 2025
I don’t usually write reviews. I’m a “sigh, move on with life” kind of person. But this experience was so aggressively awful that it feels irresponsible not to warn other humans.
Because I booked online—and extended my stay online—the manager decided the appropriate response was to force me and my two children out into 20-degree weather with wind gusts up to 25 mph. No lobby. No grace period. No humanity. Just “pay $75 for early check-in or get out and come back at 4 p.m.”
Important context:
• I had already been there three days
• I had already paid an early check-in fee once
• I had one more night fully booked and paid for
• I had no car to even sit in because mine was in the shop
So there we were—me and my two kids—literally nowhere to go, being told to stand outside like we were misbehaving pets.
When I wasn’t out within the hour, the manager escalated to calling the police. The officers were professional and kind, but at that point the manager refused my booking entirely and had us removed. Over a technicality. Over $75. Over absolutely nothing that justified this level of cruelty.
I was genuinely shocked. Not angry-shocked—humanity-still-exists, right? shocked. The lack of empathy was breathtaking. The power trip was obvious. The experience was humiliating.
I will never return. I would not recommend this place to anyone with children, a
Paige
Paige, viagem em família de 1 diária
Avaliação de hóspede verificada da Hoteis.com