6/10 - Bom
5 de set. de 2025
Hotel 2 star at best needs a lot of updating
I have been staying there annually for more than 13 years but it has declined drastically since COVID I asked for ground floor but put on first floor luckily it had a ramp but was only for 2 nights then changed to ground floor. The first room we were in we’ve stayed in before and the bathroom door still gets stuck not fixed after constant feedback of 3 years. Bedding and towels need replacing very washed out and grey with holes. Breakfast below average. Gardens used to be beautiful now neglected and needs a good clean out. 2nd room we stayed in the entrance door very difficult to close and a few days later the bed collapsed but great service in the way that after contacting reception they fixed both problems within 5 minutes. Cafe on street entrance had bad service had to wait 40 min for food that was overpriced for such small tasteless serves. We won’t eat there again. Tv reception very poor and only a few channels needs smart tvs. Most hotels now have them. Needs painting. The pools are terrific. The staff were great and the surrounding area we love the shopping eateries are spot on but not sure if we will be back there’s a lot of well priced nice accommodation close by
Sharon
Sharon, viagem com amigos de 7 diárias
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