4/10 - Razoável
4 de mai. de 2025
I arrived and there was cockroaches in the room. I recorded it and then I contacted hotels.com. immediately I said I wanted to refund. I was told by hotels.com and the property that I could not have a refund even though there was bugs. I then went to another room that I thought was a better room. Again, I asked for a refund and did not want to go to the other room and made it clear to hotels.com and the property Manager this .It was still in very bad shape. I was told by the hotel that it would not have cockroaches though, since it was so far away from the other room. I bought some food and I noticed when I was leaving there was cockroaches in the food. The door closest to where I would go in to be close to my room did not work from the outside so he had to go into main door. There was no hot water. The two times I tried to take a shower. The staff was pretty friendly but there was no breakfast even that I had time for breakfast and there was no microwave for refrigerator in room or any robes. If you need a cheap place to stay and don't mind bugs and not having water, this is it for you.
ryan
ryan, viagem com amigos de 1 diária
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