Two staff members in particular were exceptionally pleasant and helpful. Unfortunately, I neglected to get their names, but they indeed need to be recognized because the other ones, especially the larger woman were not good at all. The white lady with hair pulled back, and the Black lady with dreads pulled up. They were always helpful and pleasant. The kitchen service was great as well. My one pet peeve are the showers and the coffee maker. As a tea drinker, I'm always extremely disappointed that the coffee maker has ucky residue. I'm don't know why they just don't provide new ones to each guest or teapots for tea drinkers.
One other thing, you all should designate a dog floor. It's so disturbing that dogs everywhere have become such a persistent trend.
Melissa Carter
Melissa Carter