2/10 - InsatisfatĆ³rio
12 de set. de 2025
Do not stay here!
I am a travel nurse and booked this hotel to rest after a night shift before a long drive home. When I returned early in the morning, exhausted after work, my room key no longer worked. The front desk clerk was asleep and, once woken, gave me replacement keys that also failed. She refused to check the door herself and instead moved me to another roomāwhich was filthy with soiled linens. After further complaints, I was given a third room that was marginally clean, but by then I had to sleep in my scrubs without access to my belongings.
The issue was later blamed on dead batteries in the door lock. By the time it was fixed and I finally had access to my room, it was too late to matter. I received no apology, no refund, and no meaningful resolution. Despite repeated follow-ups, management only offered a $40 discount on a future stayācompletely inadequate.
I should have known it would be bad when I checked in I noticed the key card holder had the room number whited out and written over, clearly reused many timesāunprofessional and unsanitary.
This property is poorly managed, unclean, and dismissive of guest concerns. I paid for a room I couldnāt properly use and left without the rest or basic comfort I had booked. Avoid this hotel.
Elissa
Elissa, viagem de negĆ³cios de 1 diĆ”ria
AvaliaĆ§Ć£o de hĆ³spede verificada da Hoteis.com
