Hotel Sarang Palace

The lobby and other common areas are charmingly decorated, but the rooms are basic. There are no amenities, which is fine, but the room was freezing cold. Unless we were in bed under the blankets, we froze. It was not possible to sit in the chairs to relax.The beds are ultra-firm with no give. I found it difficult to sleep. The WiFi is the system where you have to log in and then open a browser to enter credentials. It would not work for my laptop, so I did not bother for the first two days. For my spouse's laptop and both our phones, it was fine, but if any devise was turned off or idle for too long, we had to sign in again, often requiring new password credentials from the reception. When I did complain about my laptop, they did work diligently to get it fixed and finally had an IT person from off-site come to correct the problem. The breakfast offerings were the slimmest selection we have experienced on this trip from 8 other Indian hotels. I would not recommend this place for foreigners as they are more geared to servicing the Indian populace.

this is one of the worst experience in entire life. this hotel is horrible and I strongly recommend to avoid this hotel. we travelled all the way from Sharjah on 28th morning and reached hotel at around 4.00 AM early morning. Hotel staff was sleeping and they greeted with dirty look :( as soon as you enter hotel is stinking and very bad smell.. room is so small and we booked this hotel for 4 nights.. there is no proper cupboard and room is so small. we have paid Rs 2000 per night and not worth the money. room is so small and stinking. Next comes one more blow.. net was not working. I tried to connect so many times in the early morning but in vain. Again went down to reception .. staff is sleeping and they woke up with great difficulty and told we will see later and slept again. This is the kind of service we never expected. our holiday started with very bad note. Later immediately we called our driver (Cab booked for 5 days) and checked out immediately at 5.30 AM finding the new hotel. we were checked in room number 103 (not sure) and not stayed even 30 minutes. Requested for at least refund 50% but unsucessful.

Worst hotel I have stayed in. Very noisy ~ beds were filthy with stains ~ no fridge in room. Terrible breakfast. Despite paying for 3 weeks left after 1 week to another hotel. No offer of a refund and demanded key be handed back despite the fact it was paid up for another 2 weeks. Rude staff and very unprofessional.

Service was very poor, as per 3 star hotel. Basic amenities were missing, like bathroom soap, shampoo, conditioner, asked for dental kit and reception was surprised. Room service even more pathetic called for water at night did not get till morning and warm water for drinking was luxury waited for an hour to get it.