We had to travel at very short notice after a family member was involved in an accident. Hotel was very pleasant and welcoming, and seemed very modern. Staff were excellent and the room was spotless and comfortable. It's in the town so traffic was audible with the balcony door open, but almost silent with it closed. Bed and facilities excellent and clean. Aircon worked well and kept things bearable. Quick and quiet lifts to all floors, even to the rooftop swimming pool and bar on floor 10! Staff really couldn't do enough for us to support our needs, and I'd give a special mention to receptionist Andrea, who was always there, and always had time for us. She deserves promotion, but please make sure she's still there when we return... maybe next year!