10/10 - Excepcional
2 de nov. de 2025
The hotel was great. Stayed in a Signature Bungalow for 5 nights. Great location. Breakfast was good. 5 or 6 options on the menu. Good coffee, juice & water.
The staff made the stay great. Especially Robert and Moy.
My only complaint was the check in process we arrived from San Jose by car 3.5 hour drive. Arrived at the Hotel at 2pm, check in is 3pm. The young woman working reception told us that the bungalow was still being cleaned.. which was not true, I walked over and looked. No early check in. Unbelievable! The hotel was not booked plenty of vacancy. Slow rainy season. Reception made us wait until after 3 to check in. Never offered to take are bags and store them while we explored town. My opinion is reception needs better customer service skills/people skills. Reception is the first people you typically meet at a hotel. Further, there are sooo many places to stay in Manual Antonio.
Roque
Roque, viagem de 5 diárias
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