6/10 - Bom
15 de fev. de 2026
The room was in great condition very clean. The staff at the front desk were kind, bed was very nice but we didn't get to enjoy a good night's sleep.We didn’t take part in the pool, bar/restaurants but a lot of people were and seemed to be enjoying their time. Our biggest and only complaint was the noise! We were on the 4th floor and the walls are paper thin! You can hear other guest stomping around the hall and you can VERY clearly hear other guest around you using the restroom no just the toilet flushing but actively voiding, even with the television on (it was worse than beings on a cruise ship). This was quite unfortunate as we had to be up early and were awakened by kids and people walking down the hall and slamming of doors. Our only other complaint which was the price gouging that happened. We booked this hotel the weekend of the ice storm and the rate was 160 + fee. We had to cancel due to the storm we rebooked for feb 7th and were charged 230+ fees same room ,on a weekend as the previous booking was. All because there was a college basketball game in the area. I get that happens everywhere and said whatever and this is worth it because its a luxury boutique hotel, but truly the noise! For a luxury hotel the walls shouldn't be so thin. We would have rather stayed at a La Quintana and be charged the same price (which it was, we checked).
lever
Ashlie
Ashlie, viagem de 1 diária
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