Oaks Melbourne on Collins Hotel

Staff (i think) chatting in laundry adjacent to my room at 3-4 am meant I got woken up. Room only had a window onto a corridor that was lit up all night and curtains didn't close properly. Everything else was fine.

Very comfortable and central to our needs. Staff were very helpful, polite and cheerful. The hand basin was very small which meant washing your face splashed the floor! The shower didn’t have much pressure but was okay for a short stay. The room was comfortable and spacious. Buffet breakfast was reasonably priced and offered a good variety. Venue conveniently close to Southern Cross Station and airport shuttle bus drop off and pick up.

Great hotel again. Would be better if there was a cross trainer in the gym

It was ok. Check-in was fine, but I was handed two sheets of paper with info on them, not overly environmentally friendly, I’d also asked for a quiet room, specifically away from the lift well. I was somewhat disappointed when my room overlooked Collins St, meaning there was constant traffic noise. In terms of facilities, the shelf in the very small bathroom was missing, so there was nowhere to put your things like toothbrushes and toothpaste, which was frustrating. Bed, however, was very comfortable.

Good location & excellent size room.

beds was really comfy , shower was alright apart from the floor was getting all wet and its a shared toilet to , no where to sit ur towls apart from.on the top of the toilet , fridge needs a upgrade , we was here for 3 nights and our icey poles and ice blocks started to freeze on the last day and the fridge/frezer was turned up to 7 the whole time :-( We was given a choice to move rooms or to get them to store our ice blocks tho , was nice for the offer Apart from that it was nice a clean every day thank u to the lady cleaner 😊 Very quiet in the hotel didnt hear any noises from anyone 😊

Convinent location and a good sized space for 2 adults and 2 kids. There was not enough seating for 4 people either to watch tv or eat a meal even though there was enough room for it. Bathroom was dangerous, water went everywhere during a shower and the kids almost slippped over so many times.

The customer service at check in was just okay, nothing exceptional. The rooms are spacious and the facilities good but the bathroom configuration is weird. It is basically a long slim cupboard with a sliding glass door