Check-in was smooth, staff was kind and gracious. My room was clean, lovely, and comfortable. The lobby and hallways smelled clean and fresh. My only suggestion (not complaint) would be to provide a standard-height chair. The bar-height chair provided was stylish, but it was impractical and unusable for eating or working on the small and convenient desk. The complimentary drinks were delicious, the bar was fun and well-appointed, the food was delicious, and the coffee bar was perfect. It may be time for carpet replacement in the hallways to the rooms, though, at least on my floor.