Alto Hotel on Bourke

The hotel is in a good location and the room is spacious. However, the cleanliness can be further improved.

Centrally located, comfortable hotel with friendly service and good breakfast.

Very overrated, rude receptionist, rooms old, rooms smelly and not clean , expensive for the level of accomodation. Go elsewhere.

The hotel is very conveniently located .. trams, shops, riverfront etc. all just 5-10 mins walk away. The room was comfortable but the shower stall is cramped and could be better. Cozy beds and a simple and effective breakfast bar.

Concierge was good and service, prompt. However the extra bed (sofa bed) was hopeless and the unit is cramped with only one small toilet for the five of us ( we had a two bedroom unit with an extra bed) The on site parking is a nightmare with its very tight angles. We had lot 9 which is the worst lot to get into as it is just next to the entrance. Too far out and you risk the sliding gate taking off your wing mirror!

The room was quiet and comfortable. The people were kind and helpful.

Nice location, very close to Southern cross, so close to all the attraction near that side of the CBD. Hotel itself is clean and comfortable, it’s a very basic hotel though (to manage expectation). We only stayed for a night so it was perfect for what we were after. Probably consider staying somewhere else if for a longer trip, somewhere more cosy and a bit more spacious. The rooms are much nicer than the common space (lobby, dining hall, lift, stairs, hall way!). But overall it was a good budget hotel near the middle of CBD. Comfortable and clean!

Good hotel, good location.

We liked Alto enough to return, so had a good idea of what to expect. While many of the great aspects like location, value, a tasty breakfast and really comfortable beds are unchanged, it had a bit of a tired feeling this time: the carpets in our guest room were fairly heavily stained and the paint in need of an update. We will happily return again, in the expectation that we'd be unlucky to get the same room and trusting that refurbishment can't be too far away.

This hotel is located in Melbourn's central business district, on a tram (trolly) line, and 1.5 blocks from the train station. Every staff member we had contact with was incredibly helpful, especially Kero at check in and Angela during our stay. We arrived from the US early in the morning, and the hotel stored our bags until our room was ready. The staff took lots of time to help us understand our transport options and made good suggestions. Be sure to checkout the small lanes for dining options, as well as the small Woolworths grocery 2 blocks away for less expensive eats. Rooms were compact but adequate, and the little kitchenette was the best we encountered in Australia. We were seldom in our room, so if you are a traveler who spends a lot of time in your hotel room, you may want to pay up for something larger. The downstairs lounge is modern, offers free coffee, tea and sweets 24/7. Breakfast prepared on the premises is available, but we didn't avail ourselves of that. Room service is also available provided by a central kitchen. Would absolutely stay there again.