The front desk people were very nice. There is a 24 hour shuttle to the airport--which is the main reason we chose it. This is a very basic, no-frills hotel. Beds are comfortable, nice linens, rooms are big. Curtains were not adequate to fully cover the windows/block the sunlight. Bathroom was recently updated with fiberglass shower and glass shower doors, vinyl flooring, big mirror, lots of counter space, water pressure was low - very hard to rinse shampoo and conditioner out of my hair. Room carpeting was newer. Good size fridge. TV options are Tubi and Netflix for streaming. Hallways were a bit dark and carpet was older and stained. Breakfast was yogurt, boiled eggs, fruit and coffee. Location was ok - can walk to Lake Hood to watch the seaplanes, Subway, McDonalds, Wendys and local Italian, Teriyaki restaurants very close