Avaliação verificada
6/10 - Boa
Pierre
22 de jul. de 2022
Good location & staff but bad food & family apt
We stayed 11 days as 3 families and liked the green surroundings and the nearby beach. Employees and fun team are friendly. The cons are the daily buffets and beverages which are below average and quite repetitive. My family initially took the family apartment which turned out to have very old furniture, only one AC in one of the rooms and a very old shower with bad curtains so the water ended up on the floor. We moved next day to an upgraded room which was much more modern even though much smaller.
We had issues with the AC for a night and a mean lifeguard at the pool who didn't want to help when the kid was bleeding due to the harsh concrete pool floor. However, the reception maded up for us by offering a meal for the 3 families at their very nice italian restaurant and reducing our room upgrade charges.
The fun team is quite friendly and entertaining but they are not well equipped.