6/10 - Bom
13 de jun. de 2025
Everything was 10 out of 10 except for the pool for kids with slides and splash pad. The lifeguards are extremely rude. I’m not one to sit and talk to people either, but I did encounter not one, not two, but three lifeguards that were rude and just seemed miserable with their job. There was a situation that I had encountered, which I was extremely shocked and surprised about, found out certain things that I did not know that the website did not provide. If you choose to go to this place with kids..
If you have kids who are under than 48 inches, they can’t do the slides. You also can’t ride with them if requested. If you have kids who wear life jacket floaties or as a parent, you would want them to wear one, and are 48 inches or taller, you cant use them down the slide. None of this I found on the website. Safety concerns for your own children can be at risk with the rules and policies here. There needs to be more leniency for kids to have fun as it is a kid place.
As far as the Casita Villa and the front desk, everyone was extremely nice. The rooms were super comfortable, super clean. The layout was great. I loved how they texted every day to check on us. I felt like that was so great communication. The location was nice 10 out of 10 for that but for the pool if I could give a negative star out of 10, I would.
Brooke
Brooke, viagem em família de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
