I rarely leave reviews, but I felt compelled to share my experience. From the moment we arrived, things just felt off. The hotel conditions were below average — definitely not what you’d expect for the price. The staff came across as unfriendly and unhelpful, which made the stay even more frustrating.
The so-called “all-inclusive” package was anything but. We kept running into unexpected charges, and it felt like more of a gimmick than a perk. To top it off, our room keys kept deactivating, and since we were on the fourth floor with a broken elevator, we had to keep going up and down the stairs just to get help at the front desk.
The entertainment was a complete letdown. Instead of a proper sound system or live performances, they played music from a Bluetooth speaker that kept cutting out. When I tried to play some music that others around me were actually enjoying, I was told I couldn’t.
Overall, this stay was a huge disappointment. I was expecting a relaxing, fun vacation — instead, I left frustrated and let down. Definitely won’t be returning.