First off - Valets were great. Parking is a pain, but they made it easy to get in/out. Just about everything else was...challenging. When we checked in, our room was reasonable (nice and clean, but we had some broken furniture that we had to work around). Our room had a door to an adjoining suite that was closed as the room was occupied by another traveler. Shortly after check in - we kept hearing screaming and loud noises coming from somewhere, but the could not figure out where. The hallway had some noise, but was very manageable - the insane level of noise was due to the adjoining suite and showed no signs of abating (kids have bad days - I get it). So I went to the front desk to see if we could simply change rooms since we needed to sleep. The manager stated they didn't have any other rooms available to move us to. However when I asked if renting a second room was an option, she stated that they had plenty of inventory for that and found an available room with similar attributes. We got a discount on the second room, but they would not refund the initial (unusable) room. Followed up with Hotels.com support, Marriott Corporate and will be escalating to my credit card company next. Also - Elevators are not in good shape - the running joke was all the folks taking the stairs as it sounded like the metal boxes were going to get stuck at any time. Regarding food service - front desk said food was available til 10pm, TV menu says the same - the reality is 9pm - heads up!