The receptionist, a lady seems cold (not very welcoming) to customer. The room, is just okay. The bathroom when I open the door there was that smell like a cockroach. i didn't see any cockroach though. Maybe it's coming from the vent. The king size bed, is sitting on top of a wooden frame which is a lot wider than the bed. Seems like it came from a garage sale. The desk is also old. The room don't have a closet. It only have a portable clothes rack. It has small refrigerator, a microwave and a coffee pot but no supply. No tissue to use. The next day, we went out. when we came back, I can't open the door with the card key. With my hand full, I have to go the office and they give me another card. When I went in, I'm expecting the room was fix by the room attendant. The only thing done was they replaced the towels that's it. They didn't leave extra toilet paper, nor paper cup. I have to go down and request for it. The only good thing about this place, is outside the parking area I didn't see any homeless loitering around.