2/10 - Insatisfatório
16 de dez. de 2025
This experience was an absolute disaster. Upon check-in, staff attempted to change the reservation. Then, we were assigned to a smoking room (not ideal for someone with asthma), dirty, in poor condition, no microwave, exposed light switches, and non-working outlets. Staff attempted to enter the room while we were out. They claim to be pet-friendly but harassed us about our dogs. The heater in our room did not work. We requested a different room since the temps were below freezing. The new room wasn't much better. Also dirty, holes in the wall, and not similar to our reservation request. Our first stay was excellent here, but after this stay, we won't be returning. Every part of our stay failed to meet what we reserved.
Jennifer
Jennifer, viagem de 4 diárias
Avaliação de hóspede verificada da Hoteis.com



















