10/10 - Excepcional
12 de jan. de 2025
In all honesty, I have never been to a hotel where all the staff were so kind, generous, hard-working, accommodating and hospitable. The front desk, lobby staff, catering team, house-keeping and pool deck—every person was absolutely wonderful that I was deeply moved. It left such a powerful impression on me. I got a strong sense that the hotel was a team effort.
Due to an unfortunate turn of luck, I got sick on the first day and spent most of the duration of my stay bedridden or on the deck chair. The front desk sent for a doctor to come all the way to my room, which I was truly grateful for. Because of fever my bedsheets were soaked every night, but the house keeping (truly wonderful and kind people) made sure the room was clean and comfortable every day, with the bed made even without us asking (with flower petals on the bedding!).
In terms of the facility, the hotel is in an excellent location with a sprawling sandy beach right in front and excellent rolling waves (shallow enough to not be frightening) that are perfect for body boarding. The pool staff are always providing you with beach chairs and towels, and parasols and drinks if you wish it.
Needless to say, the food was exquisite. Every day there was plenty of variety to choose from and I could only describe the dessert selection as bountiful, sensational and artistic. We did once order a lobster dinner from the a la carte restaurant and that taste was worth every penny.
Akiko
Akiko, viagem em família de 8 diárias
Avaliação de hóspede verificada da Travelocity
