If I could give 0 stars I would. There was a camper parked on the side of the alley, looked like the unhoused, there was very limited parking with signs that say they are not responsible for vehicles. I witnessed 2, which looked like substance users, that sounded like they live there. We were moved to 3 diff rooms, the A/C could not cool down the room. There were roaches in the tub. The door lock was messed up. We even paid $25 for early check in, just to leave 4 minutes after check in time. When we brought up the issues the lady at the front desk said the GM would understand and refund us the next day, since she was new, she couldn't issue refunds. I tried calling every day for the next 2 weeks and got the run around. The manager hung up in my face, and then the GM was in "another country" I would say DO NOT waste your time or money here. It is unsafe, and disgusting. Nothing like the pics show. We ended up leaving to another hotel